The Applause Zone – March 2024

Employee Applause Zone – Mahendra Patel, Customer Care, Udaipur

Mahendra Patel has been part of the Indira IVF CC team for 3 years now. He joined as a Customer Care Executive and due to his sheer dedication, exceptional & consistent performance at work , he was promoted as a Team Leader in October’23.

From the very first month as a Team Leader he has been able to drive consistent performance from his team members by guiding them and enhancing their skills and has been a great mentor for each one of them. He was entrusted with a fairly new set of Customer care executives and was able to bring out the best from each one of them through innovative style of working which has been successful for five months now. His man management skills are exceptional and also his eye for detail has been the key factors that has led his team to achieve greater heights each month.

We are very proud to have Mahendra Patel in our team and he is a true asset to our organization.